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We have a culture that encourages breakthrough in all areas of our value chain. This ensures that our actions are purpose-driven and aligned with our strategy. Our long-term water supply plan safeguards the opportunity to scale up volumes in all areas of the value chain.
Raw material imported from Europe: malted barley and hops
Raw material sourced locally: barley for King Lager
Imported packaging material: glass, cans and crown corks
Local packaging material: plastic shrink wrapping, plastic and paper labels, corrugated packaging, trays and crates
Local natural resources: water from the City of Windhoek and boreholes
Electricity: NamPower
Renewable energy: biomass boiler and solar panels
Our brewery in Windhoek has a total technical brewing capacity of 3 million hectolitres.
We supplement our brewing capacity through our production agreement with Heineken SA who owns the Sedibeng Brewery in Johannesburg.
The Swakopmund Brewing Company is a micro-brewery that also serves as a pilot plant for crafting and testing new beer recipes.
We brew most of our beers according to the German Reinheitsgebot of 1516.
We also produce our soft drinks and non-alcoholic beverages at the Windhoek plant. AquaSplash is sourced and bottled in Okahandja and Outjo.
We have five packaging lines at our Windhoek site for different sizes of glass bottles, cans and kegs. Under normal conditions, we run four shifts per day 24/7. We installed a new palletising machine this year.
We have ISO9001: 2015 and SANS 10330: 2007 certifications
We deliver products to six depots and five agencies in Namibia. The former includes our depot in Walvis Bay and our old facility in Swakopmund which was used temporarily during the lockdown in Walvis Bay. Our main site warehouse at our main plant in Windhoek was extended by approximately 1 127 m2 to pick mixed pallets and enable direct drops.
We export to 14 countries, including South Africa, predominantly by road transport. Primary transport is outsourced to Imperial Managed Solutions (Proprietary) Limited. Secondary distribution between depots and customers is managed by NBL trucks and employees.
Our customers include formal and informal wholesale and retail trade outlets, for example, supermarkets, liquor stores, shebeens, pubs and other hospitality outlets. End consumers are adults with a broad demographic profile spanning all income groups. From this year, customers can interact with NBL through our new digital sales and operational planning system.
We take pride in consistently practising responsible marketing, which in turn encourages responsible consumption. We update our Responsible Marketing Code of Conduct whenever necessary.We were further a founding member of SAIF and adhere to its code of conduct.
52% of production is packaged in returnable containers. During 2020, NBL achieved a return ratio of 99.7%.
A water reclamation plant is used to reduce the water used in our brewing and packaging plants. During the year, we operationalised a state-of-the-art water treatment plant to improve the quality and value-per-litre of water from our boreholes. We also purchased equipment to extract more beer from spent yeast thus saving water.
In our communities we encourage recycling through Project Shine, the schools recycling competition, and through our founding membership of the Recycle Namibia Forum.